Privacy Policy

1. Introduction

Welcome to OmnyChat. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

OmnyChat is operated from Sweden, and we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile picture (if provided via social login)

Chat Content

When you use OmnyChat, we store:

• Your conversations and messages
• Model preferences and settings
• Winner selections in comparison mode

Payment Information

If you subscribe to a paid plan, our payment processor (Polar) collects:

• Payment method details
• Billing address
• Transaction history

We do not store your full credit card number on our servers.

Usage Data

We automatically collect certain information when you use our service:

• Device type and browser information
• IP address
• Pages visited and features used
• Time spent on the service

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your AI chat requests across multiple models
• Store and sync your conversation history
• Process payments and manage subscriptions
• Send important service updates (not marketing)
• Improve our service based on usage patterns
• Prevent fraud and abuse

4. Third-Party Services

We use trusted third-party services to operate OmnyChat. Your data may be processed by:

5. Data Storage and Security

Your data is stored in secure, encrypted databases. We implement industry-standard security measures including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits
• Access controls and authentication

6. Your Rights (GDPR)

Under GDPR and similar privacy laws, you have the right to:

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate data
• Erasure - Request deletion of your data
• Portability - Export your data in a machine-readable format
• Object - Object to certain processing of your data
• Restriction - Request limited processing of your data

To exercise any of these rights, please contact us at ray@omny.chat.

7. Cookies and Tracking

We use cookies for:

• Essential cookies - Required for authentication and basic functionality
• Analytics cookies - Help us understand usage patterns (PostHog)

We do not use advertising cookies or sell your data to advertisers.

8. International Data Transfers

Some of our third-party service providers are located outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Children's Privacy

OmnyChat is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately at ray@omny.chat.

10. Data Retention

We retain your data for as long as your account is active. When you delete your account, we will delete your personal data immediately, except where we are required by law to retain certain information (such as billing records for tax purposes).

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. We encourage you to review this policy periodically. Please also review our Terms of Service.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: ray@omny.chat